Terms of service
Terms of Service
Overview
Welcome to Fatagyan Luxe Jewellery. By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.
Products
We strive to ensure all product descriptions, images and prices are accurate. Colours may vary slightly depending on your screen settings.
All jewellery measurements and specifications are provided as accurately as possible.
Orders
Once an order is placed, you will receive an order confirmation by email.
We reserve the right to refuse or cancel any order where fraud, pricing errors or other issues are identified.
Pricing
All prices are shown in GBP (£) and include applicable taxes where required.
Prices may change without prior notice.
Payments
We accept secure payments through the payment methods available at checkout.
Orders will only be processed after payment has been successfully received.
Shipping
We aim to dispatch all in-stock items as quickly as possible.
Delivery times are estimates and may vary depending on the courier or destination.
Customers are responsible for ensuring their delivery address is correct before placing an order.
Returns & Refunds
Please refer to our Returns & Refund Policy.
Returns are accepted only if:
- The item arrives damaged or faulty.
- We send the wrong item.
We do not accept returns for:
- Change of mind.
- Incorrect size ordered.
- Incorrect item ordered by the customer.
Product Care
To help maintain the beauty of your jewellery:
- Avoid contact with perfumes, lotions and harsh chemicals.
- Remove jewellery before swimming, showering or exercising.
- Store jewellery in a dry place when not in use.
Limitation of Liability
Fatagyan Luxe Jewellery is not responsible for delays caused by shipping carriers, customs authorities or circumstances beyond our reasonable control.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Contact Us
If you have any questions about these Terms of Service, please contact us:
📧 Email: thexupingelegance@gmail.com
💬 WhatsApp Business: 07577 327232