Shipping policy
Order Processing
At Fatagyan Luxe Jewellery, we aim to process and dispatch all in-stock orders as quickly as possible.
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
UK Delivery
We offer shipping throughout the United Kingdom.
Estimated delivery times:
- Standard Delivery: 2–5 business days
- Delivery times may vary during busy periods or due to courier delays.
Pre-Order Items
Some jewellery is available as pre-order.
If your item is marked as a pre-order, the estimated delivery time is up to 2 weeks. We will keep you informed of your order status throughout the process.
Shipping Costs
Shipping costs are calculated at checkout before payment.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched.
Delivery Address
Please ensure your delivery address is correct before completing your purchase.
Fatagyan Luxe Jewellery cannot be held responsible for delays or non-delivery caused by incorrect address details provided by the customer.
Lost or Delayed Parcels
If your parcel has not arrived within the expected delivery timeframe, please contact us and we will work with the courier to investigate.
Contact Us
📧 Email: thexupingelegance@gmail.com
💬 WhatsApp Business: 07577 327232